Your Jupiter Alkaline Water Ionizer. comes with a Limited LIFETIME Warranty, except for the Ultra Technos, which has a One-Year Warranty (1-year warranty).
This new policy applies to ionizers purchased after September 2009.
This world-first offer is made in support of our claim that Jupiter models are exceptionally reliable and made to last for many, many years.
The Jupiter Science warranty provides five (5) years, parts and labor, from purchase date, with FREE shipping from anywhere in the USA.
(Please note that if sending an ionizer in for repair from outside the USA, the customer needs to pay for all shipping costs).
Then after 5 years from purchase customer pays for shipping and labor while the Warranty pays for all replacement parts.
After 5 years from purchase there is also a guaranteed maximum of $195 on the most expensive repair.
Warranty does not cover repairs caused by customer neglect or by failure to stop the build-up of calcium in hard water areas. Transfer of ownership from the original owner also voids the warranty on all machines. Only the original purchaser / end-user is covered. If you purchase as a gift and have the ionizer sent directly to the gift recipient, the gift recipient receives the warranty.
There are repair depots on the east and west coast, which is by far the largest, water ionizer, dealer network in the USA.
Customers are required to phone first so that they can be issued with a Return Authorization Number. Toll free number is 877-877-0747.
Jupiter Science ionizers are manufactured by the largest Ionizer company in the world.